الشروط والأحكام

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the Président Campaign. Participants of the Président Campaign will be deemed to have accepted and be bound by these Terms and Conditions. Please retain a copy for your information.

Promoter: Lactalis Dairy Products and Trading (Middle East) LLC hereinafter referred to as “The Promoter” or “Président”

Organiser: TLC MARKETING WORLDWIDE MIDDLE EAST DMCC, hereinafter referred to as “The Organiser” or “TLC”

Participant: A customer who purchases Président products worth A minimum of AED 30 will take part in the campaign.
Campaign Reward:
Vox Cinema One Ticket
Illusion City One Pass
Magic Planet 40 AED Credits
International Open Academy 1 month subscription
Skilldeer 50 AED Voucher

Layover Prize: 5 x Weekly Grand Prizes will be available for selected customers automatically picked each week.
Each winner from the 5 Layover Prize of each week gets 1 free entrance ticket of his choice from a list of Theme Parks.
Winners will be reached out by Organiser on their registered email.
Participating Products: Président Products
Country: UAE
Campaign Period: 2 February 2026 until 22 March 2026.

Participants have one month to claim their reward from the date of receiving email from the Promoter.

How to participate:
• To participate in the Promotion, participants must purchase any participating Président products worth a minimum of AED 30 during the Promotion Period.
• Participants must scan the QR code available on promotional materials, access the promotional microsite, complete the registration form, and upload a valid purchase receipt as instructed.
• Upon successful submission, participants will be presented with a digital “gift box” pop-up displaying the reward outcome.
• The Organiser will review and validate submitted receipts within twenty-four (24) working hours of submission.
• Once the receipt has been approved, the participant will receive a reward claim link via email, which can be used to redeem the reward in accordance with these Terms and Conditions.
• The reward must be claimed within one month of receipt of the email from the Organiser.
Rewards:
I. Each valid receipt will receive one (1) “Gift” for every valid and complete entry submitted successfully on the redemption platform.
II. Reward/s are non-refundable, non-transferrable and non-exchangeable.
III. Reward/s cannot be exchanged for cash or reward credit or any other gift of any kind.
IV. Terms and conditions apply on all reward partners.
V. Employees of Président or any other third parties associated with this promotion and for marketing services are unable to participate in the promotion, and any submission will be deemed invalid.
VI. In case of doubt of any fraudulent activity, TLC Middle East reserves its right to itself or through third party to deny any claim that is deemed to have been met with fraudulent activity and/or not abiding by the rules set out in the Terms & Conditions.
VII. All reward partners terms and conditions, as provided to the Participant at the time that the relevant reward is redeemed, shall also apply. The Participant, in redeeming and utilizing the reward, agrees to such terms and conditions.

General Terms:
1. By entering this activation Participants warrant that they have carefully read, accepted and agreed to abide by these terms and conditions.
2. Without detracting in any way from the promotion Terms and Conditions, the following general provisions shall be applicable to these rules.
3. The Promoter will interpret the Terms and Conditions in their sole discretion and reserve the right to amend the Terms and Conditions at any time in accordance with the provisions contained in these rules.
4. By entering and participating in the promotion, you agree that the Organiser (TLC Middle East) may collect and process email of the Participants for purposes of this promotion. (Sending the rewards)
5. The Promoter, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this promotion, and in case they participated, reward shall be withdrawn.
6. In the event of a dispute, the Participant hereby acknowledge and agree that the decision of the Organiser will be final and binding and no correspondence will be entered into this regard and for further clarity, the Organiser shall be entitled to deal with such disputes (or any failure by entrants to follow the rules) in their sole discretion, including that the Organiser shall be entitled, in addition to any other rights which the Organiser may have in terms of these rules, to immediately disqualify entrants from this promotion. By entering the promotion and/or accepting any prize, the Participants and/or winners hereby indemnify, release and hold harmless Président and the Organiser (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Organiser parties”)
7. Neither TLC or Président East can be held liable from and against any actions, claims and/or liability for injury, loss, damage, expense, claim for damages of any kind resulting in whole or in part, directly or indirectly, from participation in the promotion, and/or the use, acceptance or possession of a prize, and/or participation (or non-participation) in a prize-related activity.
8. The Participants who, in the Organisers’ sole determination, act unlawfully, fraudulently, in breach of these rules and/or Terms and Conditions or otherwise dishonestly may be disqualified from participating in the promotion and shall not be eligible to win any prize.
9. By signing on this Terms and Conditions, the Participants hereby acknowledge and agree that neither Président nor TLC Worldwide shall be held liable nor responsible for any reward misrepresentation (written or verbal) on warranties by anyone / group other than TLC Worldwide.
10. Additional to any other rights contained in the competition rules, the Promoter reserve the right to terminate the promotion at any time with immediate effect. If this is the case, the Organiser will provide a notice on the website, and it shall be the responsibility of the Participants to review such website in this respect. In such event, all Participants hereby waive any rights which they may have against any of the Organiser parties and acknowledge that they will have no recourse or claim of any nature against the Organiser parties.
11. The Organiser is not liable for any technical failure that may result in an entry not being successfully submitted. Any prize is accepted by a participant/winner at his/her own risk, and the Organiser is not liable, at any time, for any defect in the prize.
12. The duration of this promotion may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Organiser will provide notice of this on the website. All promotion queries must be directed to TLC Worldwide customer service email on Présidentflavours@tlcrewards.com 08:30 to 16:30 Monday – Friday. Not available on weekends (Saturday and Sunday) and public holidays.
13. If for any reason this activation is not capable of being carried on as planned, due to without limitation infection by any computer virus, bugs, tampering, unauthorized intervention, fraud, technical failure, act of God, war (whether or not declared), political coup or insurrection, rebellion, labour dispute, fire, epidemic, storm, flood, typhoon, explosion, legal enactment, government directive, order or regulation, any law or regulation having force of law or any other reason or cause beyond the control of Président or TLC Middle East which corrupts or affects the administration security, fairness or integrity or proper conduct of this activation, Président , to the fullest extent permitted by law, reserves the right in its sole discretion to cancel, terminate, modify or suspend this activation and to disqualify any Participants who tampers with the activation and/or the entry process.
14. To the fullest extent permitted by law, TLC Middle East is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer software and/or equipment, failure of any e-mail account or any combination thereof.
15. Président will be entitled at its sole discretion and subject to any applicable law, to cancel, terminate, extend or suspend the activation or to modify these terms and conditions at any time prior to the closing date.
16. The Promoter and Organiser shall not be liable for any loss or damage whether directly or indirectly whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any death or personal injury suffered or sustained by the Participant. Except for any liability which cannot be excluded by law, the Participant hereby releases Président and TLC Middle East, and all persons or corporations associated directly or indirectly with the activation from any and/or all claims, demands and proceedings whatsoever arising as a consequence of:
• Their participation in the activation.
• Any breach of these terms and conditions.
• The use or non-use of the reward.
17. This release and indemnity extend to and includes Président and TLC Middle East, its parent company and its related bodies corporate, and its respective directors, officers, agents, contractors, employees and sponsors associated with, or which is involved directly or indirectly with the activation. This release and indemnity continue forever and binds the Participants' heirs, executors, personal representatives and assigns.

Data Protection:
The Organiser and the Promoter, as data controllers, will collect and use the personal data provided by you for the purposes (a) related to the conclusion, management and execution of the Campaign; (b) related to the obligations established by laws and regulations; (c) of sending advertising and promotional material concerning the services offered by Président and affiliates or, in particular, the newsletter, provided you expressly consent.
The Organiser and the Promoter will only collect and use your personal data in compliance with all applicable data protection law, the Organiser Privacy Policy and the Promoter’s Privacy Information Statement.
By entering and participating in the Campaign, you agree that the Organiser may collect and process email of the Participants for purposes of this Campaign. (Sending the rewards)